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Can't afford hair?  Be a Swapper!
Dear Cassie, I just wanted to let you know that Alli had a GREAT day yesterday with her hair. It was the first day in many months that she felt good about herself
going to school. Many of her classmates (especially the girls) commented on how beautiful she looked. She was thrilled. It was so nice to see her come out of
school with a big smile on her face. Last night she played basketball and everything worked out fine with her putting the hair up. She hasn’t had any itching yet so
we will see how it goes. But for the first day it was an A+. Thank you, Thank you Thank you!!!
We are very grateful for your assistance and salon services during this challenging time for us.   Have a great day! -
mother of young Trichster Jan 27, 2010
heyy its jess from new york. i know i havent come in for any maintence lately but thats because im doing so great (and also because my parents have been giving
me a hard time about going to see you =[ but thats besides my point ). so since i last came to see you in august ive been doing my own maintence and i even
bought a big tube of the glue that you use for my piece from your website.. i was GOING to come visit you soon for a new piece but then i took off my piece that i
had on (you know to wash my scalp and everything) and i realised that theres no need for a piece anymore. i have a couple bald spots but nothing major and
about 80% of my hair is already past my chin! im soo excited. but anyways, i went and bought some high quality human hair extensions and then glued them in
myself. lets just say that it came out alot better than i expected. =) i told people about my extensions and now no one will ever know about my previous problem
with hair pulling. this is the best ive been since my problem started 10 years ago.  ive been showing my extensions off and EVERYONE loves them. now people play
around my hair and they actually look to find out where the extensions are because it looks so natural and they dont believe that its not real. oh and some other
good news. youve become such an inspiration to me how you specialize in trich patients and such, that im planning on going to school for cosmetology and i really
want to specialize in hair pieces and extensions as well so maybe i can eventually help out someone like me. =) and after my friend saw my extensions (shes
actually a cosmetoligist), she wants me to put them in her hair sometime this week! well i just wanted to give you a heads up and let you know that im doing great.
ill attatch some pictures of my new hair. =) feel free to e-mail me back.

oh and p.s. in the
pictures i scrunched my hair but i normally straighten my extensions. =)  Jess from New York March 31, 2009
OMG Charlene....you were absolutely right....I haven't pulled since you worked your magic on me!!! Thank you!!!
Carey from New York, February 26, 2009
Hi Charlene!
I absolutely LOVE that I am able to wear my hair down every day!!  It's just an amazing feeling not to have to worry contantly about rain or wind or a hair slipping
out of place.  And the cut complements my face perfectly.  People keep saying that I'm glowing.  So I just wanted to thank you again!
Thanks!  
Stacey from New York, January 7, 2009
Charlene,
I just wanted to thank you again for yesterday and let you know that I told my sister about trich; she then admitted to having it herself in highschool!  Though I
would let you know since that supports the whole genetic theory!
M. from Connecticut, December 25, 2008
Hi Charlene!
Well, it’s been 4 days already since you and Sheila gave me my “new hair” – and it’s going great. I’ve gotten so many amazing compliments and everybody seems
genuinely happy for me and can see the happiness that I have as well. So thank you so much for giving me this new outlook on what is possible.
Thanks again for everything!  
Love, Amy from Connecticut, November 21, 2008
Hi girls!!!
How have you all been???
I have been having the time of my life with my new hair!!!
I have went swimming.,, jumped into the lake a midnight with my friends, and driven with the windows down!!!
I have been enjoying my many hairstyles as well!!! My family and friends are LOVING my hair!!!
I have some pictures for you as well!!!
I think that I am using my
ultra lock a bit too much... but as long as it cant hurt my hair... its all good... ( I get kinda freaked because it feels like it sheds alot) I
have already went through my 2 bottles and I need some more... I want to order 4 or 5 more bottles...
But I want to order it tomorrow or ASAP!!!
Thank you all again for giving me my confidence back!!
Lots of Love
God Bless!!
Amy* from Canada August 17, 2008
PS LOOK AT THE PICTURES OF ME SWIMMING... AND ON A BOAT!!! YEA!!! YIPPEE!!! YEA!!! (I will email you periodically ... so expect lots of pictures!!!)
I just wanted to say thankyou for all of your support.I finally got these nasty hair extensions out of my head.Polly did a really nice job.I feel alot better I am going
back to Polly for her to check everything on Wednesday I would love to send a photo so you can see.I am so blessed to have been able to find you and Jaime that
led me to Polly.I am really hoping to be able to get used to this whole thing and deal with all my issues but this is the first stepp and what a relief.Can you believe
yesterday it only took me 20min to do my hair just simple things like this make it all worth it.I could go on and on but I think you know how of a huge burden has
been lifted.I am going to ask Polly to make measurements and get color swatches because I really want a custom from you.Not only did all of my brokers and
even my dermatoligist office say I  look great they said (my) hair looked so much better without the extensions but the color was more natural all I co uld do was
smile knowing if they only knew!!!You were so right about everything you and Jaime are truly my Angels.I am praising God everyday that he has answered my
prayer and that Jaime was there to guide me in the right direction you are both Angels..Thank you both from the bottom of my heart , Merry Christmas,
Cathy,
from Tennessee, Dec 15, 2007
who paid for a phone consult.
"i want to thank you for everything u did for me. i feel so more confident and like a woman then i have in a very long time. you are amazing and you have changed
my world. i just can't thank you enough.  may god bless u and i'll talk to you soon."-  
stephanie from Pennsylvania 07-15-08
Thu, 28 Feb 2008- email forward from client “S” to prospective client “M”.    Client “M” asked about Hair Extensions / systems in NYC.  No
editing... Enjoy!

> > > Hi M.,
> > > I have been using charlene blacer at the secret mane for well over a year and she is amazing. i have a full hair piece and you would never know.   her
website is thesecretmane.com
her # is 212-810-2153  she has salons in nyc, philly and stroudsburg, pa.   i'm actually going to the stroudsburg location on thursday.  she has completely changed
my life and given me back my lost confidence. she is the warmest person, very understanding and knowlegeable about trich as well as has numerous trich clients.
> > > anyway, i hope this helps. best of luck to you.
> > > -s.

> > Hi S.,
> > Is that the salon that uses Cyberhair? Can you tell me a little bit about the hair/system--how it attaches, what washing it is like, how long it lasts, how long you
can go between maintaenence?
> > My last system was attached with fishing-line like knots, which as a trichster, i always picked at and unraveled!
> > Thanks so much for your help,
> > M.

> hi m.,
how are you? a few things for you...
> charlene does have cyberhair but she also uses human hair which is what i have. basically i have a "cap"  that has a mesh with human hair attached to it. (the
hair is about shoulder length)
> charlene attaches the perimeter with an epoxy glue and then secures it with beads that she threads your own hair with the piece hair and clamps them together.
> it feels absolutely secure and will not move.  when i first went to see charlene i had absolutely
> no hair on my crown. i had the "friar tuck" thing going on.
>as my hair grew she was able to pull it through the mesh and bead it. the glue prevents me from getting at my own hair. i have no interest in pulling my
hairpiece. my hair has grown about 8" since i
> started.  my urges have completely subsided. it's not to say that i haven't pulled once, i have a few times but have been able to stop. and have not created the
damage that i did to myself over all these years.
>
for washing, i use a system that comes with the piece.  shampoo, conditioner, etc. and only wash it 2x a week.  my own hair is so much healthier. i used to wash
my hair everyday which made it so dry and brittle.  (what little i had.) my hair texture is thick and curly.  i normally wash it at night and let it air dry. pull it in a low
braid and sleep on a satin pillow.  satin prevents it from getting tangled. overall, maintenance is very low.
>
> i usually see charlene anyway from 5-7 weeks.
> tomorrow i'm going to see her for a tune-up. she removes the piece, washes + deep conditions it, scrubs down your scalp and replaces it. i'm usually there a
couple of hours. then i leave the salon feeling amazing!
>
> i hope this helps. definitely think about having a consultation with her. and if you have any more
> questions, please don't hesitate to email me.
>
> all the best,
> -s.

Thanks SO MUCH for your detailed email—you're a doll.

I have a lot of thick hair, but a sizeable bald spot at the crown and I have, for some reason, started
pulling at the hairline, too, so this sounds perfect, since it seems my real hair can be pulled through the
net!

I can't believe your hair has grown 8 inches. I don't even know you and I'm thrilled for you. That's so
awesome—it's gotta feel amazing!

I am already excited about the prospect of getting this!

Thanks again,
M.

One quick note, Charlene uses medical grade adhesive glue, not epoxy as her client “S” assumed.  Also client “S” has on a 3/4 cap not a full
cap.
"hi charlene, i just want to thank you so much for not only doing such a great job with my hair but making me feel the best i've felt in a very long time. it takes a
truly special person to do what you do to help people through a tough time."
-Sue from New Jersey, 11-06-06, my trich client commenting on her HAIR INTEGRATION
: )  ps. loving the hair and still no pulling. you're the best!
-Sue, same Trichotillomania client after 1 month, 12-07-06
"Hi Charlene,
How are you?  I am doing ok thank you.  I have got nothing but compliments on my "new hair".  I am so happy, I cannot even begin to tell you."
-Maria from Pennsylvania, a hair integration wearer, 03-21-06